Yes, we have a design studio in Brooklyn where you can see our kitchens by appointment. We keep things simple — no big, costly showrooms, and no mark-ups tied to them. Just high-quality German kitchens at honest prices.

Absolutely. We’ll assist with measurements and stand behind our promise of a perfect fit. Should any issues arise, we’ll swiftly remake and ship the necessary cabinets to remedy the situation. In some cases, the original cabinets may need to be returned.

Our warranty is your assurance against any manufacturing defects. Rest easy knowing that our products undergo rigorous testing and are built to last.

• To kickstart your Raum Kitchens experience, you’ll begin with a $499 payment. This initial payment:
  1. Goes towards your future Kitchen
  2. Sets you up with your very own dedicated designer, who will craft work with you 1:1 on your initial design and quote for you, complete with stunning photorealistic 3D visuals.
• If you like you Raum kitchen, the next step involves a $1599 project deposit. This payment also goes towards your new kitchen with us and this deposit ensures your designer can fine-tune your design to perfection.
  Plus, we’ll send up to three full-sized samples right to your door!
• Once you’re completely satisfied with the final design, it’s time to pay the remaining balance, and your tailor-made kitchen will begin its journey to production.

Once your order is confirmed and scheduled with our factory, you’ll receive a ‘factory quoted delivery date’. This date includes a carefully calculated buffer to accommodate any unforeseen circumstances. Should there be any delay beyond this quoted date, we’ll credit $100 per business day to your Raum account, up to a maximum of $1500.

Typically, the design process spans 2 to 3 weeks. However, this timeframe may vary depending on factors such as workload and decision-making efficiency.

Yes, shipping is included for orders over $15,000. However, for orders under $15,000, there’s a $1,500 processing and shipping fee due to our fixed delivery costs.

Our portfolio includes a wide range of styles from modern to traditional, with a particular emphasis on sleek European designs.

Absolutely. When you pay the $1599 design deposit, you’ll have the opportunity to order samples. Your designer will then incorporate your choices into the design and 3D visuals.

Every kitchen we deliver is meticulously crafted to your specifications in East-Westphalia, Germany. We’ve partnered with a family-owned business with over 129 years of experience in delivering top-notch quality and style.

Raum Kitchens cabinets come fully assembled ready for installation. This makes the process of installation very simple and it saves your contractor time and ensures a high level of precision and durability.

During your complimentary consultation, you’ll receive an estimate of the anticipated cost for your new kitchen.

We’ve broken down the process into four simple steps:

1. We start with online consultation to chat about your ideas. If you’re ready to proceed, you can place a $499 design deposit to receive an initial design, quote.
2. Following that, we’ll present the design and an accurate estimate of your kitchen. If you’re satisfied with the design direction and budget, you’ll pay the $1599 project deposit and move to the feedback stage. At this stage, you will also receive up to 3 full-size samples of your finish.
3. We’ll collaborate closely with you to fine-tune all the design details for your new space.
4. Once the design is perfected and approved, you’ll make the balance payment, and your custom kitchen will undergo a final check before going into production.

Absolutely. Each Raum Kitchen is unique, your dedicated designer can tailor your kitchen design to perfectly suit your space and needs.

Certainly. Our designers will lend their expertise to ensure precise measurements, which are also double-checked with your contractor.

Compared to the traditional approach, we provide you with photorealistic visuals, offering a clear vision of how your kitchen will look down to the smallest details.

We focus on detailed cabinetry design and specification, while your architect or interior designer manages the overall room design and project management.

Certainly. Our designers can incorporate your existing appliances into your new kitchen.

Certainly. Our designers are knowledgeable about various appliance options and can offer guidance to ensure they seamlessly integrate into your design while keeping in mind your needs and budget.

If you decide to switch out your appliances after the initial design, inform your designer as soon as possible. Keep in mind that changes may impact cabinet sizes, so early communication is key.

Our offerings include a diverse range of modern door styles and finishes, ensuring there’s something to suit every taste and preference.

Sure. When you pay the second stage $1599 design deposit, you will receive full size finish samples to ensure your selections align perfectly with your vision. You can also visit our showroom at any time to check the samples free.

Yes, we offer various cabinet heights to ensure optimal ergonomics and functionality. Schedule a call with your designer to discuss all your options.

We stand behind our cabinetry with a 20-Year Manufacturing Warranty, providing you with peace of mind regarding the durability and quality of our products.

Absolutely. Sustainability is at the core of our production process, with a focus on eco-friendly materials and practices. Our products meet stringent environmental standards and certifications.

By working directly with our German manufacturer, we’re able to provide stunning, highly-functional custom cabinetry at exceptional value, bypassing expensive showroom overheads.

Certainly. Our designers are adept at creating stunning kitchen designs to suit a range of budgets, ensuring you get the most value for your investment.

While exact pricing depends on factors such as configuration, finishes, and features, our cabinetry for a mid-size US kitchen typically ranges from $20,000 to $45,000. For more information, feel free to schedule a call with one of our designers for a personalized estimate.

Once your payment is received, we conduct a thorough check with the factory to ensure all details are accurate before starting production on your kitchen.

A Factory Quoted Delivery Date is a schedule calculated by the factory’s planning department when your order is confirmed. It includes a buffer to handle typical production and logistical variances. If your order arrives after this date, we’ll credit $100 per business day to your Raum Kitchens account, up to $1500, which you can use for future purchases or services.

Unfortunately, we can’t modify orders once they’re confirmed. Any changes might require separate shipments, possibly incurring additional costs.

Yes, shipping is covered for orders over $15,000, delivered from our German factory to your home. For orders under $15,000, there’s a $1,500 processing and shipping fee due to our fixed costs.

After payment, it usually takes about 9-14 weeks for delivery to the East Coast and around 12-14 weeks to the West Coast.

We don’t directly provide installation services, but we offer comprehensive support, including a list of recommended installers in the area, tailored installation instructions, and guidance from our customer success team.

While professional installation is recommended, we provide detailed materials for self-installation.

Yes, we provide detailed installation instructions, with each part numbered to match the plan.

Yes, we can schedule a pre-installation call to explain our European installation system and provide detailed instructions.